Many thanks to everyone who participated in our recent survey. We were very encouraged by the general feedback that you appreciate the service, see value in it, and want us to continue providing a service for you, to reach your fans on their mobile phones. We also appreciate the comments related to simplifying the experience. We will be working on that as we continue to add new features and try to make the service simpler.
Your response to the questions “whether the service was valuable enough to pay for” was encouraging. We are looking to introduce a “Freemium” model, where some artists could receive basic mobile web and mobile marketing services for free and others could have more specialized services for a small price. While some of you indicated you would never pay for it, more than 85% indicated you would pay for it, or you would pay for it once it started generating revenue for you. That’s great news for us, since we expect mobile commerce to really take off in and outside the US in 2010, and that your fans will be increasingly comfortable with making purchases for your music, tickets, and merchandise on their phones.
Shortly, we're going to introduce a paid service to complement our free service. While going from a free service to a partially paid service may be a difficult transition for some, were committed to our existing artists and you will continue to have all the services you currently have without cost. Moving to paid services is good for everyone, since it will make us stronger and more valuable to you, the artist, and to your fans. The financial support we receive from those of you who choose to upgrade to the paid service will help us build a stronger platform and provide each of you with better resources.
We built our mobile marketing platform when we realized nothing existed to help artists connect with fans on their mobile phones. Our mobile fan club service will continue to be, built with your feedback. We want to hear from you about these changes and the many future improvements we will introduce to help you expose your music to more fans, market to them, and realize your dream of creating a career in music.
We built our mobile marketing platform when we realized nothing existed to help artists connect with fans on their mobile phones. Our mobile fan club service will continue to be, built with your feedback. We want to hear from you about these changes and the many future improvements we will introduce to help you expose your music to more fans, market to them, and realize your dream of creating a career in music.
Jack and the Adva Mobile Team
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